Small Business Lunch & Learn: AI at Work: Smarter Communication Without Losing Human Judgment

Description

This practical workshop helps small and midsized businesses thoughtfully evaluate how AI tools may support workplace communication, efficiency, and workflow while maintaining human judgment and professional accountability. Participants will explore real-world applications for AI, including drafting emails, brainstorming ideas, organizing information, and supporting customer communication, while also considering where AI may be less useful or appropriate. The session emphasizes critical evaluation rather than unquestioning adoption, helping participants understand both the benefits and limitations of AI-generated content. Attendees will leave with practical strategies for assessing when, how, and why AI tools may be valuable within their own organizations.