Unlock Your Business Potential: A Leadership and Customer Service Seminar Sessions
Unlock Your Business Potential: A Leadership and Customer Service Seminar Sessions
Session I: Managing Change
Morning
Location
Alumni Center
Summary
Learn to embrace and lead through change with confidence. This session will provide you with the strategies to not only survive but thrive in the ever-evolving business landscape. Discover how to foster a culture of adaptability and resilience within your team.
Full Day
Both Sessions Together
Location
Alumni Center
Summary
This registration includes both sessions for the same person. Also included is Dan's book.
Session II: The Seven Critical Moments of Customer Service
Afternoon
Location
Alumni Center
Summary
Elevate your customer service from ordinary to extraordinary. Dan Mann will unveil the seven critical moments that define the customer service experience. Gain actionable insights to create memorable interactions with your customers, ensuring loyalty and driving growth.
Powered By GrowthZone